Can’t send the invitation to the site

  • Unknown's avatar
    innamoratidimaria · Member ·

    I tried to add new subscribers to the site sending the invitation but i always get an email from WordPress that says: We ran into a small hitch while importing subscribers (Abbiamo riscontrato un piccolo intoppo durante l’importazione degli abbonati).

    WP.com: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • aleone89 · Staff ·

    Hey there,

    Thanks for reaching out – are you able to share the email address of those you were trying to add? Only moderators will be able to see these.

    Additionally, are you using any browser extensions in use, for example, an adblocker or anything like that?

    Furthermore, just a quick note on response times for those reaching out via the forums – while we strive to be as prompt as possible, with some issues (like this one) you may benefit from being on a paid plan in order to have access to email and live chat support.

    Feel free to reach out to us anytime if you need help choosing the right plan, or if you have any questions. We’re always here to assist you! (https://wordpress.com/pricing/)

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