Can't set up new blog

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  lindiop · Member · Jan 27, 2017 at 9:39 am

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  Hi, I already have a couple of wordpress.com blogs and some self hosted managed through the app. I’m trying to set up a new free wordpress.com blog for my local reading group. When I get to step 3 I only see options for buying domains, which is not what we need. I just want a really basic free one. I’ve tried on the iPad app, in safari on the ipad and in Firefox on my laptop.
  Any ideas? Thanks

  The blog I need help with is: (visible only to logged in users)

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  omkarbhagat · Member · Jan 27, 2017 at 9:48 am

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  Hi there,

  On step 3, after you enter a domain name, the very first row that shows up in the list of rows is the free one.

  The domain which ends with wordpress.com is the free one.

  For example, I just tested this domain ‘omkarxyz.wordpress.com’ and it worked for me.

  So go ahead and try it once again and let me know if it works :)

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  lindiop · Member · Jan 27, 2017 at 10:11 am

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  Somehow that added my current blog to the query. The one I’m trying to set up is readingroundagain.wordpress.com.
  I do not see a way to add screenshot to this conversation but what I see in first place is
  readingroundagain.blog which is £18 a year.
  There’s no option to create a new wordpress.com
  Could my account be locked or something?
  Thanks for your help
  Linda

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  omkarbhagat · Member · Jan 27, 2017 at 10:52 am

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  If you visit this page(link below), it should automatically fill in the step 3 domain and let you register a free domain –
  https://wordpress.com/start?ref=typo&new=readingroundagain

  The free domain readingroundagain.wordpress.com shows up for me when I enter it on step 3.

  But I think this is a weird issue so I’ll add the modlook tag and someone from the staff will look into this :)

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  lindiop · Member · Jan 27, 2017 at 2:42 pm

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  Thanks. Still not working for me so perhaps a member of staff can help.

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  staff-zinnia · Staff · Jan 27, 2017 at 3:07 pm

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  Howdy lindiop :)

  I’ll be happy to help you get readingroundagain.wordpress.com registered to your account. Let’s try this.

  Go to My Sites > Switch Site > Add New (all the way down at the bottom)

  It should look like this as you click through.
  1.https://cloudup.com/cRvQnhXNAtc
  2.https://cloudup.com/cfVwGZFAIRv
  3.https://cloudup.com/ckgkNUAXkSz
  4.https://cloudup.com/crqz36UJCv9

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  lindiop · Member · Jan 27, 2017 at 3:14 pm

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  Hi Liz
  Following your instructions I can get all the way to the ‘choose domain’ step of the process. I then, as I said before, do not see a wordpress.com option at the top but a list of paid for domains.
  I am now convinced that my account has been locked as I’ve tried on numerous devices.
  Thanks anyway
  Linda

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  staff-zinnia · Staff · Jan 27, 2017 at 5:13 pm

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  Hi Linda –

  Can you share a screen shot of where you are getting stuck?

  Take a Screenshot

  Also, go ahead and clear your cache:

  Solve Common Browser Issues