can’t set up site
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can not link domain i own and purchased through wordpress to create website in wordpress
WP.com: Yes
Correct account: Unknown -
Hi, I checked your account, but I don’t see any domains, purchases, transactions, or billing activity.
Perhaps you have more than one account here? If you do, but you do not recall the password, we have some options for you at https://wordpress.com/support/account-recovery/
If not, what is the domain name you’re looking for?
Once we know that, we should be able to help or at least direct you to the folks who can.
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how can I send you copy of wordpress receipt. could not insert an image of it in this box
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when I try to choose a domain i get the error message = This domain is already mapped to a WordPress.com site.
how do i access that site?
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If you just let us know the domain name or the URL of the site you purchased, we can look it up that way without having to expose any transaction details on this public forum. :)
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when i type in a browser ausmanforuscongress.com it redirects to another wordpress site ausmanforussenate.com that I purchased a few days earlier
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Hi there,
Thanks for the URL. I checked and
ausmanforuscongress.comis not connected to the account you are contacting us from. It is currently under a different WordPress.com account. Do you happen to have access to that account? If so, you’ll need to log out of your current account and log into the one to access the site.https://ausmanforussenate.com is also under the account, so you’ll be able to cancel it once you regain access.
For more details, please visit:
https://wordpress.com/support/manage-purchases/#manage-domain-purchases
Thanks,
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