Can't sign in

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  cynthiapecking200917 · Member · Sep 20, 2017 at 7:22 am

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  Account linked to old email

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  zyousafi · Staff · Sep 20, 2017 at 7:29 am

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  Hi @cynthiapecking200917,

  It sounds like you need to recover you account – there’s a great article that talks about doing this very thing here: https://en.support.wordpress.com/account-recovery/#account-recovery-form

  You will most likely need to submit an account recovery request here: https://wordpress.com/wp-login.php?action=recovery – I hope that helps!

  Best of luck regaining access to your account :)

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  gemmacevans · Member · Sep 20, 2017 at 2:22 pm

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  Hi cynthiapecking200917,

  What is the name of the account or URL of the site you are having trouble logging in to?

  Just let me know and I’ll take a look.

  Thanks!

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  cynthiapecking · Member · Sep 20, 2017 at 5:32 pm

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  Hi Gemma,
  Thanks so much for getting in touch! I managed to find my password and sign in so all is good!

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  gemmacevans · Member · Sep 21, 2017 at 8:55 am

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  This is great to hear, thanks for letting me know!