Can't Sign in to Domain I Bought

  • Unknown's avatar
    oliviagum · Member ·

    https://wordpress.com/forums/topic/cant-sign-in-to-domain-i-bought/

    Hello,

    Recently I bought the domain for theway2work.com. I thought I purchased it through this email account but I can’t find it anywhere and can’t find the payment records on any of my email accounts.

    Is there another way to verify that I’m the owner of the domain and transfer it to this primary email account?

    According to my bank statement: $197.55 processed on May 23rd, 2022
    [redacted by staff]
    Thanks for the help.

    WP.com: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • kokkieh · Staff ·

    Hi there,

    This is a public forum. Please don’t post sensitive information like transaction IDs or partial credit card numbers here, as literally anyone on the internet can see whatever you post here. I’ve removed the sensitive information from your post above.

    You bought that upgrade through a different WordPress.com account.

    If you don’t remember the login details for the correct account, please follow our account recovery process at https://en.support.wordpress.com/account-recovery/ so we can help you regain access. You can use the transaction ID appearing in your credit card statement (the code right after the word WORDPRESS) to verify your account ownership through that form.

  • The topic ‘Can't Sign in to Domain I Bought’ is closed to new replies.