Can’t sign in to my WordPress to make changes to my website
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I had a web designer make my citrus website a few years ago. He has only made minor changes over the last few years. He went MIA and I just had to get a new tech person. That person cannot get into my WordPress, we have tried every email address that could be associated with it and we can get into some weird other websites with my email, but they aren’t my website, which is really weird. I don’t know what to do to get him to be able to get in and make changes to my website, as there is no support number for WordPress.
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Hi,
It looks like your site is using the open-source WordPress software (from WordPress.org) but is hosted with another web host. In your case, that appears to be GoDaddy.
We’re only able to provide support for WordPress websites that are hosted by us here at WordPress.com. For help with a WordPress site hosted elsewhere you’ll need to ask over at the WordPress.org forums:
https://wordpress.org/support/forums/
Depending on the level of support that is included with your hosting plan, your webhost’s support team may also be able to assist.
If you want to know more about the differences between WordPress.com and the open-source WordPress software you can read this article:
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