can’t sign on as admin to our sites

• 

  bayfestintl · Member · Dec 21, 2018 at 8:29 pm

  • Copy link
  • Add topic to favorites

  We have two WP sites (bayfestyouththeatre.org and bayfesteducation.org) and i can’t sign in to either of them. after making several attempts, I now can’t even get to the sites. HELP!

  The blog I need help with is: (visible only to logged in users)

• 

  arvindsinghu · Member · Dec 21, 2018 at 8:46 pm

  • Copy link

  Hi @bayfestintl,

  Your site is using the self-hosted version of WordPress, and you need to seek help at the WordPress.org forums:

  https://wordpress.org/support/forums/

  These forums are for WordPress.com hosted sites only :)

  however, you can rest your password using phpMyAdmin if you are using cPanel.
  Check this article How to Reset password using phpMyAdmin

  Thanks !!!