Can’t submit my RSS feed to Spotify – Error message: Missing e-mail address

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  galavitspatrik · Member · Mar 3, 2019 at 3:01 pm

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  Dear All,

  this is my RSS feed that I would like to submit to the Spotify in order to create my podcast channel: https://yklubradio.wordpress.com/category/podcast/feed/

  However, when I add the link on the podcasters.spotify website, it automatically generates an error message, stating that I don’t have any e-mail address featured on my WordPress page.

  What could be the problem? Of course, I have the e-mail address on the page, I did check it and so did the creator of my site. The Spotify Support recommended me to turn here with my question…

  Thank you for your help in advance.

  Regards,

  Patrik

  The blog I need help with is: (visible only to logged in users)

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  mvreisjr · Member · Mar 3, 2019 at 10:56 pm

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  I’m helping out a friend and I’m having the same issue.

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  galavitspatrik · Member · Mar 5, 2019 at 12:14 pm

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  Please, can anyone advise what can be possibly wrong?

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  kokkieh · Staff · Mar 6, 2019 at 9:38 am

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  Hi there,

  You do not have an email address configured in your podcasting settings, here:

  https://wordpress.com/settings/podcasting/yklubradio.wordpress.com

  Some services will not allow you to submit your feed unless you have an email address configured, as we explain in our podcasting documentation:

  Create a Podcast

  
  @mvreisjr,

  Can you please provide the address of the site you need help with? Please make sure you’ve configured all required settings as outlined in the support page I link to above.