Can't switch to classic editor

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  singingvegan · Member · Oct 17, 2019 at 2:46 pm

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  I’m helping a friend with his blog. When I access his site, I can switch to the classic editor. When he tries, the option isn’t there. Why would he not have the ability to switch and how can we get the classic editor back for him?

  The blog I need help with is: (visible only to logged in users)

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  justjennifer · Member · Oct 17, 2019 at 2:54 pm

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  Hi there, what is the address of your friend’s site?

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  staff-doublebassd · Staff · Oct 17, 2019 at 3:05 pm

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  Hi there,

  If their site is using one of the business themes, it will not work with the classic editor. They will need to switch to an older theme if they want to have the option to switch to the classic editor. Then, they’ll see the three dot menu appear to change editors.

  As @justjennifer mentioned, please provide the URL of the site and I’d be happy to take a further look.

  Hopefully that helps.

  Thanks,

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  singingvegan · Member · Oct 17, 2019 at 4:45 pm

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  It’s not using a business theme. It’s using an older theme. I can use the classic editor but he can’t–though he could until this week. The name of the site is in the original post: rumi-nations.com

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  justjennifer · Member · Oct 17, 2019 at 4:58 pm

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  Definitely a much older theme in use, Matala!

  I can use the classic editor but he can’t–though he could until this week.

  That is quite odd. Do you know which interface he is using, WP Admin or the Calypso dashboard? And which OS and browser he is using?

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  singingvegan · Member · Oct 17, 2019 at 5:59 pm

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  We looked at it through both WP Admin and the Calypso dashboard–same thing. He’s on Windows (not sure which version). I think he’s using Firefox (I asked him and he wasn’t sure.)

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  staff-doublebassd · Staff · Oct 17, 2019 at 6:03 pm

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  Hi there,

  I logged into your friend’s account and can verify that changing the editor to classic is not an option. If you can have him post in this thread under his account to verify ownership of the site, I can make that change for him on my end.

  Thanks,

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  happinesspoetry · Member · Oct 18, 2019 at 4:24 pm

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  Hi. I am the owner of rumi-nations.com. Yes, please make the change so I have the classic editor back.

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  staff-blorbo · Staff · Oct 18, 2019 at 6:04 pm

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  You’re now using the Classic editor. :)

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  singingvegan · Member · Oct 18, 2019 at 6:17 pm

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  You are awesome! Thank you!