Can't transfer domain

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  musemma · Member · Feb 26, 2014 at 6:01 am

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  Hello,

  I am trying to transfer my domain using the instructions here: http://en.support.wordpress.com/domains/transfer-domain-registration/

  All went well until the step titled “Log into the domain manager”, but when I clicked on the “Manage your domains” link, which seems to be pointing to
  https://dcc.securepaynet.net/default.aspx?prog_id=391143, Safari says “the server where this page is located isn’t responding”, and Chrome says “This webpage is not available”. Can you help?

  Thanks!

  The blog I need help with is: (visible only to logged in users)

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  justjennifer · Member · Feb 26, 2014 at 7:01 am

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  Have 60 days passed since you purchased the domain name?

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  musemma · Member · Feb 26, 2014 at 4:45 pm

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  Yes, I did purchase the domain name almost three months ago.

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  justjennifer · Member · Feb 26, 2014 at 5:20 pm

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  I’ve tagged this for Staff assistance. Please be patient while waiting for their reply as they currently have a backlog.

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  staff-ozmodiar · Staff · Mar 3, 2014 at 1:57 am

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  Can you give this another try? I am not having any trouble getting to your domain manager login page. You will need to set a new password as I reset it when I was testing.

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  staff-ozmodiar · Staff · Mar 3, 2014 at 1:58 am

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  To be clear, not a new WordPress.com password, just a new Domain Manager password as described in the “Set the domain manager password” section of the instructions:

  Transfer a Domain to Another Registrar