can’t unhook my domain

  • Unknown's avatar
    irokharrison · Member ·

    I own oavenuefund.com and we have a WordPress site, I need to disconnect the domain from this wordpress site because we have a new site on squarespace we’ll be using this domain for. That’s the first issue, second is that my (email visible only to moderators and staff) email is an admin on our oavenuefund.com wordpress site, but when I try to loging with my (email visible only to moderators and staff) credentials at wordpress.com, I’m not able to.

  • kokkieh · Staff ·

    Hi there,

    The domain at oavenuefund.com is both registered and hosted by Google. That domain has no connection at all to WordPress.com.

    If you have a WordPress site at that domain, you’re using the open source WordPress software found on WordPress.org. That is something completely different than WordPress.com, which is a hosting provider for that software, same as Google.

    Please contact support at Google’s hosting company for help with this.

    The email address you gave above is also not associated with any WordPress.com username account. The admin account for your site exists only for that specific site, and you won’t be able to use it to log in on either WordPress.com or WordPress.org unless you create accounts with these two sites using that email first.

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