Can't update jetpack

• 

  bixzl · Member · Mar 15, 2017 at 5:42 pm

  • Copy link
  • Add topic to favorites

  I get a page that says my site isn’t available. It suggests I update my jetpack, but I can’t seem to even get to a page that will allow me to do that.
  What do I do?

  The blog I need help with is: (visible only to logged in users)

• 

  timethief · Member · Mar 15, 2017 at 5:44 pm

  • Copy link

  Please contact Jetpack support Staff.

  The wordpress.ORG login link is here https://login.wordpress.org/ If you do not have an account yet then click Create an account https://login.wordpress.org/register/ and if you have lost an account password click Lost password? https://login.wordpress.org/lostpassword/

  Some Jetpack solutions are here http://jetpack.com/support/

  Others are in the Jetpack support forum at WordPress.org
  http://wordpress.org/support/plugin/jetpack

  However, if help cannot be found at either one then they can file a Jetpack support ticket here > http://en.support.wordpress.com/contact/?jetpack=needs-service

  WordPress.COM and WordPress.ORG are completely separate and have different username accounts, logins, features, run different versions of some themes with the same names, and have separate support documentation and separate support forums. Read the differences here http://en.support.wordpress.com/com-vs-org/

  WordPress.org support docs are at https://codex.wordpress.org/Main_Page
  See also https://apps.wordpress.org/support/ for app support.