Can't update my photo

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  gabbycucu · Member · Feb 12, 2017 at 10:11 pm

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  I can’t update my profile photo. Please help!

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  christineoakfield · Member · Feb 12, 2017 at 10:14 pm

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  Hi, gabbycucu,

  Does this help, or did you already try it?

  Manage My Profile

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  gabbycucu · Member · Feb 12, 2017 at 10:15 pm

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  It keeps saying I need to activate my gravatar account, which I already did. Not sure why I keep getting this error.

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  christineoakfield · Member · Feb 12, 2017 at 11:05 pm

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  I’m tagging this with modlook for you, so a staff member can take a look for you. (Info: https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question)

  In the meantime… are you using the same browser/email and such? I know sometimes that can throw everything off. :)

  Hope you find a solution soon.

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  supernovia · Staff · Feb 13, 2017 at 5:26 pm

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  Hi @gabbycucu, I’ve spotted and fixed the issue. Cheers!