Can't update or delete product

  • Unknown's avatar
    thelingeriecrowd756364726 · Member ·

    I’m having trouble with wordpress. Specifically woocommerce products. I’m new to wordpress, and I don’t know how to troubleshoot this.

    I have a particular product that won’t update or delete. The update icon spins forever, and then I get redirected to a “Page not found” page. When I try to delete it, the browser website icon just spins forever.

    I’ve cleared the cache of my browser, and of wordpress, with no resolving effects.

    Can someone please advise?

    Thank you.

  • staff-zara · Staff ·

    Hello there, for WooCommerce issues, we’re not able to help you here in WordPress.com support forum but you can seek help from the WooCommerce team.

    If your site is a self-hosted site (running the WordPress software on another web hosting), and if you have a paid WooCommerce extension, you can open a ticket here: https://woocommerce.com/my-account/create-a-ticket/.

    If you don’t have a paid WooCommerce extension (meaning you’re using the free version of WooCommerce), you can post in the WordPress.org WooCommerce forum: https://wordpress.org/support/plugin/woocommerce

    See the differences between WordPress.com and self-hosted WordPress here:

    WordPress.com vs. WordPress.org

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