Can’t update PHP 7.4 to 8.0

  • Unknown's avatar
    filipknezic · Member ·

    Hello, i’m getting this error when i try to update my webiste in cPanel from PHP 7.4 to 8.0

    “Your PHP installation appears to be missing the MySQL extension which is required by WordPress.

    Please check that the mysqli PHP extension is installed and enabled.

    If you are unsure what these terms mean you should probably contact your host. If you still need help you can always visit the WordPress support forums.”

    Please help

    The blog I need help with is: (visible only to logged in users)

  • fstat · Staff ·

    Hello,

    Thank you for reaching out to us for assistance with your WordPress issue. I understand you’re facing a challenge with updating PHP on your cPanel-hosted WordPress site.

    Firstly, I’d like to clarify that your site appears to be using the open-source version of WordPress and is hosted through a different provider. Due to this, our ability to assist directly is limited, as our managed hosting at WordPress.com focuses on sites we host directly.

    Our managed hosting provides a range of benefits, from automated backups, security, performance enhancements, and more. You can read more about our hosting offerings here: https://wordpress.com/hosting/

    If you’re considering moving your site to our platform, we offer an easy-to-use migration plugin that can simplify the process for you.

    WP
    Import a Website » Import using Move to WordPress.com
    in WordPress.com Support
    3 min read
    Use the Move to WordPress.com plugin to migrate a self-hosted WordPress site to WordPress.com. Follow the steps in this guide to import your site (including your content, media, plugins, and theme) directly from your wp-admin dashboard. Prerequisites To follow the steps in this guide, you will need: Your source site: a WordPress site with any other hosting provider (referred to as a se

    However, if you’d like to continue seeking help for your current setup, I’d recommend turning to the community support forums for the open-source version of WordPress. They have an extensive community that’s well-versed in challenges like the one you’re experiencing and are in the best position to help. Here’s the address to the forums:
    https://wordpress.org/support/forum/how-to-and-troubleshooting/

    I hope this information proves useful. Please let me know if you have any other questions or if there’s any other way I can assist you.

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