Can’t update posts

• 

  abdulsataar · Member · Jun 3, 2020 at 5:10 pm

  • Copy link
  • Add topic to favorites

  Hello.
  I just realised that I am not able to update posts on my website. When I make edits to a post, I Don’t see the usual Update button. Also, I always get an error message when I try publishing a post for the first time. It gives me: ‘the response is not a valid json response’. Is there a way to fix this?

• 

  staff-mckluskey · Staff · Jun 4, 2020 at 8:08 am

  • Copy link

  Hi there!

  There are many sites connected to your account, what’s the address of the one you’re working on?

  Please note that these forums are for WordPress.com hosted sites only. If your site is using the open-source WordPress.org software, we won’t be able to help you out and you’ll want to seek help at these forums:

  https://wordpress.org/support/forums/

• 

  gabisa7 · Member · Jun 4, 2020 at 2:09 pm

  • Copy link

  same problem here

• 

  abdulsataar · Member · Jun 4, 2020 at 2:29 pm

  • Copy link

  Thanks, Fresatomica. Mine uses the open source product.

• 

  staff-zinnia · Staff · Jun 4, 2020 at 8:39 pm

  • Copy link

  gabisa7 – What site are you working on?

• 

  gabisa7 · Member · Jun 5, 2020 at 6:40 am

  • Copy link

  i’m working for gabriela manea’s blog

• 

  kokkieh · Staff · Jun 5, 2020 at 6:54 am

  • Copy link

  @gabisa7, in order to help you we need to know the full URL of the site in question.

• 

  gabisa7 · Member · Jun 5, 2020 at 6:56 am

  • Copy link

  it’s gabisa7.wordpress.com

• 

  kokkieh · Staff · Jun 5, 2020 at 10:06 am

  • Copy link

  I don’t see any errors when trying to update a post on that site.

  Please try clearing your browser cache, and if you’re using any ad-blocker or anti-tracking plugins in your browser, see if disabling those help.

  Also check if you get the same error if you use a different browser.

• 

  gabisa7 · Member · Jun 5, 2020 at 10:12 am

  • Copy link

  i get the same errors when using a different browser