Cant upgrade

  • Unknown's avatar
    wolcomics · Member ·

    I tried to upgrade my account, however it was a brand new account and I used a brand new card to pay for it. It was my card but I thought they had already activated the card when I got it at the bank. It wasn’t activated, and that caused the card to be flagged for fraud. Which (I think) caused WordPress to flag my account as fraudulent, because it won’t even let me pay with a different card. Is there a way for me to reverse that or verify my information abd lift the hold on my account?

    WP.com: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to moderators and staff)

  • Unknown's avatar
    helper-heroponriki · Member ·

    I see that you have an open ticket with our Billing Support team. They’ll review your account and follow up with you there.

    Thanks!

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