Can't upgrade

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  jarledge · Member · Jan 6, 2017 at 7:03 pm

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  I’m trying to upgrade my site to a custom domain. The form asks for my phone number, and I type it in like the example shows, but the form doesn’t recognize it and won’t let me move forward with my purchase.

  The blog I need help with is: (visible only to logged in users)

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  staff-ozmodiar · Staff · Jan 7, 2017 at 12:41 am

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  Can you try entering it with no spaces or punctuation?

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  jarledge · Member · Jan 7, 2017 at 1:00 am

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  I tried that. The form keeps asking “Enter a country code followed by a dot (for example +1.6285550199).”

  So I put 1.phonenumber but it keeps popping up with that error.

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  staff-ozmodiar · Staff · Jan 7, 2017 at 1:15 am

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  Just to be clear, you’ve tried entering:

  16285550199

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  saffronandpearl · Member · Jan 13, 2017 at 11:10 pm

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  ya I’m getting this same issue. so frustrating!

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  kokkieh · Staff · Jan 14, 2017 at 3:13 pm

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  So I put 1.phonenumber but it keeps popping up with that error.

  You need to enter +1.phonenumber. The “+” must be there as well, as in the example.

  Can you both please makes sure that you’re entering the number in the correct format.

  Also note that +1 is the code for US and Canadian numbers. If you are located in a different country, you need to use the code for your specific country or it won’t work either.