Can't upgrade to premium

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  pcpickleball · Member · Nov 1, 2021 at 8:31 pm

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  Hi, I received advice from support that I should upgrade my site, pcpickleballclub.com, to premium.

  WordPress won’t let me do this, however. When I go to the “upgrade” cart on my site, it gives me options for business and ecommerce, but no button to click for premium.

  Can someone please help me? I’ve spent four days trying to fix this!

  The blog I need help with is: (visible only to logged in users)

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  staff-blorbo · Staff · Nov 1, 2021 at 9:41 pm

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  In order to facilitate upgrading your former Business Plan site to Premium, we’ll first need to manually downgrade it to a free site, which may result in the loss of any content created by plugins (as a Business Plan is required to use plugins).

  Would you like us to proceed?

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  pcpickleball · Member · Nov 1, 2021 at 11:01 pm

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  Yes, thank you!

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  staff-blorbo · Staff · Nov 1, 2021 at 11:08 pm

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  Ok, the site has been fully downgraded, and you can now purchase a Premium plan from https://wordpress.com/plans