Can't upload

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  ptcpets · Member · Nov 25, 2014 at 4:54 pm

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  I’m getting error code 500 stating that I can’t upload media even though I’ve permanently deleted a ton of posts. Please help! This is my business and I have to get these photos up.

  The blog I need help with is: (visible only to logged in users)

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  jeremeylduvall · Member · Nov 25, 2014 at 8:01 pm

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  It looks like you’ve reached 100% of the storage space that’s provided by default for WordPress.com blogs (3GB). You should see this at the top of the page here:

  https://ptcpets.wordpress.com/wp-admin/upload.php

  There are two options moving forward:

  1. Delete images – please note, any images deleted from your media library will disappear from posts they’re uploaded to.

  2. Purchase the Space Upgrade here:

  https://ptcpets.wordpress.com/wp-admin/paid-upgrades.php

  Please let me know if you have any additional questions!

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  ptcpets · Member · Nov 25, 2014 at 8:37 pm

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  That’s whay I said that I deleted a ton of posts. Over 100. It should no longer be full.what can I do now???

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  jeremeylduvall · Member · Nov 25, 2014 at 11:14 pm

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  It looks like you’re still over the 3GB limit per the notice here:

  https://ptcpets.wordpress.com/wp-admin/upload.php

  If you’re going the “delete” route, you will need to delete some additional pictures.