Cant upload a theme

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  markpalmer1981 · Member · Jan 22, 2023 at 8:59 pm

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  Hi When i try and drop my premium theme zip file into the theme upload section nothing happens.

  WP.com: Yes
  Jetpack: No
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  staff-totoro · Staff · Jan 23, 2023 at 2:15 am

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  Hi there,

  You are trying to upload a 3rd party theme to findingyougifts.wordpress.com yes? If so please note that you will need the Business plan to be able to do this. The Premium plan on your account does not have the ability to upload themes or plugins.

  It’s worth noting that you would not pay full price, but the difference in cost between the plan you have now and the Business plan. Also if I can ask, what is the name of the theme you are trying to upload? Happy to check and see if we offer a similar alternative that would work with your current upgrade.

  Thanks for the additional info!