Can't upload any images

  • Unknown's avatar
    penumbraliterary · Member ·

    I’m working on a client’s site and I get error notices when uploading images. It won’t even upload a 288px X 432px photo with a 72ppi resolution.

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    timethief · Member ·

    This is wordpress.COM support. We cannot answer any questions posted here accurately until we have the relevant URL and have confirmed hosting.

    We provide support only for wordpress.COM hosted sites. Our support docs do not apply to
    (1) local installs of wordpress.ORG software on your own server or
    (2) wordpress.ORG software installs on paid hosting, and we do not provide support for them at wordpress.COM. That support is found at http://wordpress.ORG/support/
    (3) Also, note that we do not provide Jetpack support https://jetpack.com/support/ for sites linked to wordpress.COM accounts with the Jetpack plugin so they display on the My Sites wordpress.com account page.

    What is the exact URL starting with http:// of the wordpress.COM hosted site you refer to please?

    And, exactly which wordpress.COM username account registered that site?

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