Can’t upload custom header

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  wesnlani · Member · Feb 18, 2007 at 6:08 pm

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  I am trying to upload a custom header to my new blog and it keeps saying that the file does not meet security guidelines! It is a photoshop file & I have no idea why it is doing this or how to fix it! Can anyone help?!?

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  drmike · Member · Feb 18, 2007 at 6:16 pm

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  If it’s still a photoshop file, it’s probably either because of the file size or the file extention.

  Try saving it as a *.jpg or *.png and try uploading that.

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  cornell · Member · Feb 18, 2007 at 6:16 pm

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  What is the format of the file? You say it’s “photoshop”, does that mean it’s in PSD format (native to photoshop)?

  If it is then you will need to do a “File > Save As” in Photoshop and save the picture as a JPEG (JPG) file.

  The custom image uploader only handles the JPG format as it is universally recognised and supported.

  I hope this helps.

  Collin

  EDIT: And Dr Mike beat me to it…

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  drmike · Member · Feb 18, 2007 at 6:18 pm

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  Well, I couldn’t come up with the name of the file extention.

  I thought we could do *.pngs and *.gifs as well?

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  wesnlani · Member · Feb 18, 2007 at 6:29 pm

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  Thanks sooo much! Saving it as a JPEG file did the trick!! I am pretty new at Photoshop and didn’t realize that you would need to change the PSD format! You all ROCK!!!

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  cornell · Member · Feb 18, 2007 at 6:35 pm

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  Nice Work. Glad you got it sorted.

  @Dr Mike: I don’t know, I’ll go check…

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  cornell · Member · Feb 18, 2007 at 6:40 pm

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  Right, a quick test as I could find nothing in the FAQ. It will accept png, gif and jpg files. :)

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  drmike · Member · Feb 18, 2007 at 6:41 pm

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  Glad you got it working. Gotta admit that I’m a Paint Shop Pro person myself.

  I’m using a *.png over on the webcomic. Granted I’m now doing it via a CSS add but I was uploading it before hand.