Can't upload fonts

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  eliasbusinessgroup · Member · Feb 24, 2019 at 6:20 pm

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  Hi,

  I am trying to upload a font to my Avada theme and it requires me to upload woff, ttf, eot, and svg files. However, when I try to upload to my media library I get an error message from wordpress that these files are not allowed due to “security reasons” or something.

  What is wrong and how can work around this to upload my downloaded font to wordpress?

  Thank you!

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  staff-zinnia · Staff · Feb 27, 2019 at 5:49 pm

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  Howdy –

  Which site are you working on? Please share the URL.

  There are limits on what you can upload to WordPress.com due to our shared environment. https://en.support.wordpress.com/accepted-filetypes/

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  eliasbusinessgroup · Member · Feb 27, 2019 at 6:49 pm

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  Hi, I am working on http://www.vpbusinessconsultin.com.

  If there are limitation, how can I then upload a new font? Thank you.

  /Elias

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  kokkieh · Staff · Feb 27, 2019 at 7:14 pm

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  Hi there,

  Your site is not hosted on WordPress.com, but using the open source WordPress.org software at another hosting provider. We cannot help with this in the WordPress.com forums.

  You can find the support forums for your version of WordPress here:

  https://wordpress.org/support/forums

  But for this issue it would likely be better to contact support for your theme directly instead.