can’t upload images

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  mystudioc2014 · Member · May 6, 2020 at 2:41 pm

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  my images won’t upload. they are only on average 8-12 MB images and should easily upload to my media library or post.

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  smitsahatiya · Member · May 6, 2020 at 2:47 pm

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  Hi there,

  Can you mention the link for the WordPress.com site/blog you seeking help for.

  This usually can happen due to a connection issue, it’ll resolve once the connectivity is good.

  If you’re still having an issue uploading, could you check whether you’re able to upload in another browser?
  Also, trying to refresh the cache can help : https://www.refreshyourcache.com/

  Hope this helps!! :)

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  fstat · Staff · May 7, 2020 at 9:11 am

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  Hi there,

  Judging by the site connected to your WordPress.com account it looks like you’re using the open-source WordPress software and therefore you need to seek help at these forums:

  https://wordpress.org/support/forums/

  The forum you’re currently posting is for WordPress.com hosted sites only. If you want to know more about the differences between WordPress.com and the WordPress software you can read this document:

  WordPress.com vs. WordPress.org