Can’t upload images

• 

  maplemouse · Member · Nov 27, 2024 at 2:20 pm

  • Copy link
  • Add topic to favorites

  I am getting this error message: The server cannot process the image. This can happen if the server is busy or does not have enough resources to complete the task. Uploading a smaller image may help. Suggested maximum size is 2560 pixels.

  No matter how small the file it still won’t upload and gives me the same error message.Suggestions?

  The blog I need help with is: (visible only to logged in users)

• 

  404bill · Member · Nov 27, 2024 at 5:24 pm

  • Copy link

  Hi there,

  Can you check how much space you have available? https://wordpress.com/support/space-upgrade/#check-remaining-storage
  
  It might be that you are at max capacity, the link above has solutions. You can either upgrade to a plan that has more storage or you can free up some storage space.
  
  Hopefully this helps :)

• 

  caimin · Staff · Nov 28, 2024 at 2:01 pm

  • Copy link

  I just checked your site for you and I can see that you’re only using 73% of space allowed for the free plan on maplemouse.wordpress.com, so space isn’t the issue.

  Can you let us know more about what you’re uploading? The messages you mentioned don’t sound familiar so it would be good to have more info. Thanks!