Can’t upload MP4 in image lock

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  kpopesance · Member · Apr 5, 2023 at 3:33 pm

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  I would like to use a MP4 on my home page hero image area, but I am unable to upload the file. The file is 2mb. It has worked with other website editors. I have an upgraded WP plan.

  The blog I need help with is: (visible only to logged in users)

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  staff-totoro · Staff · Apr 5, 2023 at 11:29 pm

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  I see that some time after you made this forums post you were able to locate the priority support contact (live chat) provided under your WordPress.com Business Plan.

  To avoid any confusion I am going to close this post as a duplicate, but if you need any further help you can find priority support again here anytime you need assistance: https://wordpress.com/help/contact/