cant upload new images

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  thebomlifeco2022 · Member · Feb 4, 2022 at 2:17 pm

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  hi i cant upload any new product images

  WP.com: Unknown
  Jetpack: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  tenchoenyi · Member · Feb 4, 2022 at 2:49 pm

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  Hello @thebomlifeco2022,

  Please note that these forums are for WordPress.com hosted sites only. Your site is using the open-source WordPress.org software you need to seek help at these forums:
  https://wordpress.org/support/forums/

  If you want to know more about the differences between WordPress.com and WordPress.org you can read this document:

  https://wordpress.com/support/com-vs-org

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  mikeycampbell2022 · Member · Feb 4, 2022 at 2:58 pm

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  Can you please explain in detail about the errors that you receive while uploading images? In most cases, such errors occur when there’re unsupported characters in the file name or the image is of unsupported file extension. Kindly check that and retry.

  If you are using Self Hosted platform, try increasing PHP limit inside your server control panel.