Can't upload photos
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Hi, i don’t know why but i can’t upload photos on my posts anymore. Either on the app or on the computer so what’s the problem with it? Please help me! Thanks..
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Exactly what happens when you try to upload images, please? if you receive an error message please post it here.
Have you exhausted your free media upload space allocation?
https://en.support.wordpress.com/space-upgrade/Check here http://elitsis.wordpress.com/wp-admin/upload.php to see how much space you have used.
I typed modlook into the sidebar tags on this thread for a Staff follow-up. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Please subscribe to this thread so you are notified when they respond and be patient while waiting. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.
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I’m having the exact same problem when trying to upload photos from my hard drive. I have over half my free media space available.
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As we have no details yet from gizemseckin I would not go out on a limb and say I had exactly trhe same problem.
In order to help you Staff need to know your specific computing environment details. Please work through the list that follows and report your details back here.
1. If you are not running one of the browsers and versions listed at http://browsehappy.com/ please try upgrading or switching first.
2. If you are using an IE browser in compatibility mode please disable that mode. http://windows.microsoft.com/en-us/internet-explorer/use-compatibility-view
3. If you are running one of the browsers and versions listed at http://browsehappy.com/
(a) Try clearing your browser’s cache http://www.google.com/support/accounts/bin/answer.py?hl=en&answer=32050
If applicable see here for instructions on how to clear the cache for Chrome and Safari on the iPad:
http://browsers.about.com/od/howtousemobilebrowser1/ss/safari-ipad-clear-cache.htm
http://browsers.about.com/od/howtousemobilebrowser1/ss/How-To-Clear-Browsing-Data-In-Chrome-For-Ipad_6.htm
(b) Make sure that you have both third-party cookies enabled and JavaScript enabled
http://en.support.wordpress.com/third-party-cookies/
http://www.google.com/adsense/support/bin/answer.py?answer=12654
(c) Disable all browser extensions or add-ons temporarily. Know also that security and firewall programs and programs that run incognito mode may need to be temporarily disabled as well.
(d) Try enabling HTTPS: http://en.support.wordpress.com/https/
Add both *.wordpress.com and *.wp.com to your list of trusted sites under the Security tab. Make sure to uncheck the box for “Require server verification (https:) for all sites in this zone.” http://en.support.wordpress.com/https/#frequently-asked-questions4. You can use this link to see if your flash is up to date. http://www.adobe.com/software/flash/about/ If it’s not then go to http://www.adobe.com/products/flashplayer/ and download and install the latest version of flash.
5. Try using another browser.
6. If you are not successful please provide this specific info:
(a) Exactly what kind of device you are using to connect to the internet and to WordPress.com.
(b) Exactly which browser (and version of it) you’re using by checking here if necessary http://supportdetails.com/
(c) Exactly what you experience including exactly what any error reports you receive state.
(d) Screenshots can be helpful. You can use http://snag.gy/ or http://cloudup.com to share screenshots and link to them here. If you use the WordPress.com guide for screenshots http://en.support.wordpress.com/make-a-screenshot/ you can and upload it to your Media Library, and return to this thread to provide the file name so Staff can examine it. -
Hello gizemseckin!
I checked your account and found that you have reached the storage limit of your site, which is 3Gb. You can upgrade the storage space with the Premium or Business plan, as follows:
Or you can delete some images from your media library that you’re not using. Be aware that if you do that it will delete the image from where you used on your site, like posts or pages. You can find your Media Library at:
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@geogee, like you said, your problem is not related to storage space. I suggest you follow the instructions @timethief posted.
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@carinapilar and timethief thanks for the quick response. I rundown the list timehief provided.
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