can't upload photos anymore!!!

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  entremediopr · Member · Nov 18, 2011 at 12:04 am

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  Hello.
  The “Upload Photo” icon is not there any more. Now I have no option to upload a photo into my posts. Now I only see “Add Media” or “Add Poll” or “Add a custom form” icons… so, how is this hapenning? what can i do?

  The blog I need help with is: (visible only to logged in users)

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  raincoaster · Member · Nov 18, 2011 at 12:05 am

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  Read the other posts on the front page of the forum that are related to this issue. There are LOTS of them.

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  timethief · Member · Nov 18, 2011 at 12:05 am

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  I suggest that you read this and adapt to the changes Staff made yesterday > http://en.blog.wordpress.com/2011/11/17/drag-drop-media-uploader-flyout-menus/

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  thebplot · Member · Nov 18, 2011 at 2:12 pm

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  i am trying the add media icon but the screen goes dark with no options to drag photos. is it just that the new uploader isnt working yet? ug. thank you for any insights.

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  timethief · Member · Nov 18, 2011 at 5:27 pm

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  @thebplot
  Others have had issues that they were able to resolve by following some troubleshooting tips. Will you please provide us with some details so we can try to help you?

  1. How are you connecting to the internet and to WordPress.com? The way you connect to the internet (mobile, satellite, DSL, dial-up) and to your blog, and how many proxy server jumps etc. it takes to connect can cause problems. There maybe be problems with your ISP and/or with the proxy servers.

  2. Are you using http:// or https:// see http://en.support.wordpress.com/https/

  3.Which browser and version of it are you using?

  4. Have you tried clearing your browser cache and cookies? http://www.google.com/support/accounts/bin/answer.py?hl=en&answer=32050

  5. Is your browser version up to date? You can upgrade any browser version here.

  http://browsehappy.com/

  6. Do you have third party cookies enabled?

  7. Do you have JavaScript enabled?

  8. Do you have another browser you can try?

  9. You can use this link to see if your Flash is up to date. http://www.adobe.com/software/flash/about/ If it’s not up to date then this is where to download and install the latest version of Flash. http://www.adobe.com/products/flashplayer/

  10. Have you had any recent operating system and/or security program updates?
  Sometimes operating system and/or security system updates can cause problems so check for known issues.