Cant upload profile picture

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  williamson2196 · Member · Jun 13, 2015 at 5:10 pm

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  I have uploaded a profile picture to Gravatar twice now and my picture still wont show up as my profile picture on my blog profile. How do i fix this?

  The blog I need help with is: (visible only to logged in users)

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  kokkieh · Staff · Jun 14, 2015 at 8:09 am

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  Hi there.

  Please try clearing your browser cache and cookies and then try uploading the image again directly on the Gravatar website here: http://en.gravatar.com/gravatars/new

  Make sure your picture is in the correct format and big enough. See this article for more tips on preparing the Gravatar image before uploading: http://onecoolsitebloggingtips.com/2010/01/24/gravatar-avatar-blavatar/

  Also make sure, when uploading the image, that you don’t set the image rating too high, as that can prevent it from displaying.

  Lastly, be aware that it can take some time for the image to appear after you upload it, so after trying again, wait a couple of days. If it still won’t show after that time, let us know.