Can’t upload video’s after upgrade

manigaultgentile · Member · Mar 5, 2010 at 8:08 pm
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Upgrade to Video Press was able to load one video. Haven’t been able to upload any video’s since the first.
Just starting to put the blog back together! Any help would be appreciated !

The blog I need help with is: (visible only to logged in users)
manigaultgentile · Member · Mar 5, 2010 at 8:17 pm
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I guess I should have put my blog http://www.howtomakeadesignerhandbag.wordpress.com
starsquid · Member · Mar 5, 2010 at 8:22 pm
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Could it be upgrade expired?
manigaultgentile · Member · Mar 5, 2010 at 8:24 pm
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No I purchased yesterday!
starsquid · Member · Mar 5, 2010 at 8:31 pm
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Maybe contact WP Staff then?
manigaultgentile · Member · Mar 5, 2010 at 8:36 pm
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Maybe but that seems to be a hit and miss situation!
starsquid · Member · Mar 5, 2010 at 8:44 pm
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Eh?? Well, they’re not that quick but will give you a response. I mean, if you cant upload any more stuff (and I dont think youve reached the limit with just one video), you might wanna cotact them then.
timethief · Member · Mar 5, 2010 at 8:44 pm
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You seem to have two sites so if you do intend to move the video upgrade from one to the other I also recommend contacting Staff directly.
http://howtomakeadesignerhandbag.wordpress.com
http://howtomakeadesignerhandbag.com/
manigaultgentile · Member · Mar 5, 2010 at 8:48 pm
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Yes, I have put in a request for help. We shall see what happens, right now I’m stuck!
manigaultgentile · Member · Mar 5, 2010 at 8:50 pm
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I’ve only used 48 mb of 3 gigs! I don’t know what the issue is.
manigaultgentile · Member · Mar 5, 2010 at 8:52 pm
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Thanks for help and advice!
timethief · Member · Mar 5, 2010 at 8:56 pm
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… right now I’m stuck!

Indeed and we cannot help you. Unless I’m completely out to luch what I see is:
(1) the videos are only offered on your self-hosted wordpress.org site;
(2) you are charging your readers if that wordpress.org site to become members in order to view the videos.

Hence it seems that “complexity” of some viewers being able to view videos and others not being able to view them may be a contributing factor to your problem, or not.

The bottom line is that this wordpress.com forum is only for posting questions and answers about free hosted wordpress.com blogs, and the blog you appear to be having the problem with is a wordpress.org software install for self hosting.
starsquid · Member · Mar 5, 2010 at 9:01 pm
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Ah yea, this is the freebie side of the fence. No money thingies here.
manigaultgentile · Member · Mar 5, 2010 at 10:16 pm
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The problem is that I can’t upload video’s to the free hosting account. That’s where the trouble is. The video’s on the self-hosting site have nothing to do with the video’s that I want to upload to the free site which is http://www.howtomakeadesignerhandbag.wordpress.com.
I paid for something to be used on http://www.howtomakeadesignerhandbag.wordpress.com. site I would like to be able to use it there! It’s their product , their site and hosting there is nothing I can do but be at the mercy of the support gods!

With that said I should be in the right place to ask the question.
manigaultgentile · Member · Mar 5, 2010 at 10:20 pm
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It seems as if it won’t let me upload any video file types! I’ve tried AVI, mov,
I get this error message

File type does not meet security guidelines. Try another.
timethief · Member · Mar 5, 2010 at 10:41 pm
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Oh my! What a frustrating and confusing scenario this is. We Volunteers can’t help you – only Staff can. Best wishes for a happy ending.
manigaultgentile · Member · Mar 5, 2010 at 11:03 pm
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Thanks!

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