Can't view blog!
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Help. I can’t get to my blog to load. I can get to my dashboard, edit posts, etc but when I try to view post or blog—even as an admin—I get this error in all browsers: “Can’t open the page because the server where this page is located isn’t responding.” I did check with url host and that is fine.
Any counsel is appreciated!
The blog I need help with is: (visible only to logged in users)
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It loads for me using Firefox 25.1.
In order to help you we need to know your specific computing environment details. Please work through what follows and report back.
1. If you are not running one of the browsers and versions listed at http://browsehappy.com/ please try upgrading or switching first.
2. If you are using an IE browser in compatibility mode please disable that mode. http://www.sevenforums.com/tutorials/1196-internet-explorer-compatibility-view-turn-off.html
3. If you are running one of the browsers and versions listed at http://browsehappy.com/
(a) Try clearing your browser’s cache http://www.google.com/support/accounts/bin/answer.py?hl=en&answer=32050
If applicable see here for instructions on how to clear the cache for Chrome and Safari on the iPad:
http://browsers.about.com/od/howtousemobilebrowser1/ss/safari-ipad-clear-cache.htm
http://browsers.about.com/od/howtousemobilebrowser1/ss/How-To-Clear-Browsing-Data-In-Chrome-For-Ipad_6.htm(b) Make sure that you have both third-party cookies enabled and JavaScript enabled
http://en.support.wordpress.com/third-party-cookies/
http://www.google.com/adsense/support/bin/answer.py?answer=12654(c) Disable all browser extensions or add-ons temporarily.
(d) Try enabling HTTPS: http://en.support.wordpress.com/https/
Add both *.wordpress.com and *.wp.com to your list of trusted sites under the Security tab. Make sure to uncheck the box for “Require server verification (https:) for all sites in this zone.” http://en.support.wordpress.com/https/#frequently-asked-questions
4. Try using another browser.
5. If you are not successful let us know:
(a) Exactly what kind of device you are using to connect to the internet and to WordPress.com.
(b) Exactly which browser (and version of it) you’re using by checking here if necessary http://www.whatbrowser.org/
(c) And what any error reports you receive state. -
Thank you so much for your help. I still cannot access it (and I could last night).
a) I’m on an Apple MacBook Pro
b) I tried the directions above in Safari Version 6.0.5 and Chrome Version 31.0.1650.57
c) “Can’t open the page because the server where this page is located isn’t responding.” is the error.Really confused why you can see it and I cannot.
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This is strange and I’ll tag this thread for Staff assistance. Please subscribe to the thread so you are notified when they respond and please be patient while waiting.
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Hi there,
I checked your domain marniebreenvosper.com, and it looks like the nameservers aren’t quite set up correctly to work with WordPress.com.
I can see that you added the WordPress.com nameservers:
- NS1.WORDPRESS.COM
- NS2.WORDPRESS.COM
- NS3.WORDPRESS.COM
However, these other nameservers are also still being used with your domain, too:
- ns1.mediatemple.net
- ns2.mediatemple.net
Those last two nameservers will cause problems when you try to visit your domain. You will need to log in to your domain manager at your domain registrar and delete those two nameservers. Only the first three WordPress.com nameservers should be left.
Please let me know if you have any questions about that. :)
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Incredibly helpful. Ok, I did that. Will it take a period of time to correct? I still cannot access the blog. I am still able to get to the dashboard.
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It can take up to 72 hours for DNS changes like that to take effect everywhere, so you may need to wait a bit for your domain to start working properly. If it still isn’t loading after a few days, please let me know and I can look into it for you. :)
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