Can’t view uploaded files in a private blog

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  jmoorewright · Member · Jun 26, 2008 at 9:14 pm

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  Hi folks,

  when I make my blog private (click the ‘I would like my blog to be visible only to users I choose’ radio button in Privacy Settings), I can’t view any uploaded files on a page. I get a ‘403:Access Denied’ message that says I must be both a user of this blog and currently logged in (both of which I am).

  When I make the blog visible to everyone, things work OK.

  Am I doing something wrong?

  thanks very much
  -jmw

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  raincoaster · Member · Jun 26, 2008 at 9:49 pm

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  It sounds like you need to contact staff about that. Images on a blog that is private will not be visible to other people, but if you’re a user who is logged in to that blog, it should work just fine.

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  thesacredpath · Member · Jun 26, 2008 at 10:17 pm

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  I hope you have better luck on this than I did.

  I’ve had this problem with one of my private blogs for quite some time, and after numerous emails back and forth to support, I gave up. They claimed it was something on my computer, but after completely uninstalling and reinstalling my browser, the problem was still there.

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  nickmomrik · Staff · Jun 26, 2008 at 10:44 pm

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  We are looking into this.

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  raincoaster · Member · Jun 26, 2008 at 10:51 pm

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  One of the issues that Matt discovered is that staff is always signed in with staff-level access, so they always see the images. So it’s hard for them to duplicate the problem.

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  thesacredpath · Member · Jun 27, 2008 at 12:50 am

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  @rain, that had occurred to me, but I never mentioned it to them. I assumed they had a way of looking at things with our level of privledges, such as a dummy user-level account.

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  tellyworth · Staff · Jun 27, 2008 at 12:59 am

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  We do have user-level accounts and blogs for testing this sort of thing. The problem is more complex – file and image downloads are distributed amongst many different servers and networks, and it fails on only a handful of those.

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  jmoorewright · Member · Jun 27, 2008 at 4:59 pm

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  Hey, thanks for the replies. Looks like this is known problem, and a transient one at that. Just to make things more difficult, everything appears to work OK today.