Can't view website

  • Unknown's avatar

    Hello, whenever I go to ‘www.thrive-scotland.org’ all that appears is the automatic 123 reg automated page. I have designed the website through WordPress and can see it when I click on ‘View Preview’ but whenever I try and open it separately it doesn’t appear.

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar

    Hi @nualathrive,

    Your site seems to be opening fine on my browser. Have a look at the screenshot:

    Screen Shot 2017 08 11 at 6 05 56 PM

    Sometimes there are problems because of browser issues. You can try to clear cache and cookies in your browser. Here is a support document to help you with it:

    Solve Common Browser Issues

    Try to re-open your site again and let me know how you get on.

    Thanks!

  • Unknown's avatar

    Hi nualathrive,

    whenever I go to ‘www.thrive-scotland.org’ all that appears is the automatic 123 reg automated page.

    I can see you mapped the domain thrive-scotland.org to your WordPress.com site a couple of days ago. Name servers can take up to 48 hours to fully update once they have been changed — which is likely to be the reason the domain wasn’t behaving as expected.

    I’m able to view thrive-scotland.org without any issues. If you are still unable to view the site, please try clearing your browser cache:

    Solve Common Browser Issues

    Let me know if that does the trick.

  • Unknown's avatar

    Thanks very much for your help – all worked out well. Think I just needed to be patient!

  • Unknown's avatar

    Glad to hear everything has worked out, thanks for letting me know :)

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