Can´t disable auto renewal

  • Unknown's avatar
    juanitoapostol · Member ·

    I bought a domain name, and it said it would be “easy to disable auto-renewal of the subscription”. That isn’t the case thought, instead there just comes up an error: “There was a problem disabling auto renew. Please try again or contact support if the issue continues.”

    I’ve tried several times now, still doesn’t work. Could you help me out? I don’t want my subscription to auto renew each year.

    The domain I need help with is wideopeneducation.com.

    The blog I need help with is: (visible only to logged in users)

  • staff-ozmodiar · Staff ·

    I have canceled that auto renew for you.

    My apologies for the trouble and please let me know if I can help you with anything else.

  • The topic ‘Can´t disable auto renewal’ is closed to new replies.