Caption bug
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Hi !
I posted a message on the French forum and was asked to forward here to check if this was actually a but or not.
Over the last 2 days or so I have noticed that when I’m inserting an image (using copying/pasting from a website) and add a caption, the caption won’t show as usual. Instead the caption is displayed on the right side of the picture and uses the normal text size.I have published about 20 articles so far so that I’m pretty familiar with the picture process right now and have always used it with the right result. At the moment, all I can do is :
– insert a picture WITHOUT any caption,
– then click the picture and choose “modify”
– I click and fill in the caption box and when I update my picture the caption shows as it is supposed to be, ie below the picture and with a smaller text size.I’m using Firefox 37.0.1
Hope you can help, otherwise I will keep on using the “trick” I described above :)The blog I need help with is: (visible only to logged in users)
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I tested the same actions with the same theme and did not experience the bug. I am running Chrome on Windows. Have you tried with a different browser to see if the issue resolves itself for you?
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Made a second attempt this time with Google Chrome and the caption still won’t be displayed as this is supposed to be. Maybe it comes from my computer then, I’m using win7 family edition.
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Bonjour! I’m looking at the posts “R comme… Rubber cube” and “W comme… Wormhole” and the captions look OK to me in Firefox 37 on Mac 10.9.5. Here’s an example:
https://cloudup.com/c1aW179vd4SI also tested Firefox 37 on Windows 7 on Browserstack and it looked normal there too.
To help troubleshoot, could you please:
1) Provide links one or two links to posts where the captions are not displaying correctly so I can take a look?
2) Provide a screenshot of what you’re seeing in Firefox/Windows. Here’s a guide on how to make a screenshot:
http://en.support.wordpress.com/make-a-screenshot/You can upload the screenshot – in a graphic format like JPG, PNG, or PDF – in your Media Library so I can see it. Thanks.
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Bonjour ! :)
You cannot see the caption bug on my blog, first because it only occured some days ago, hence old articles look ok and secondly because I can see it in my drafts.
I made a change to my latest article. I removed the first picture then copied/paster it again and added a caption. As you can see the caption is displayed on the right of the picture with normal text size instead of being below and with smaller font.
I also added a screenshot named “Caption bug” that I uploaded to my media gallery.
From what the French support crew told me, there seems to be nothing wrong, they even believed this was no caption at all, so that I’m afraid you won’t spot anything either :(
Like I said earlier, I will go on copying/pasting pictures from websites, then click “modify” and add a caption. This way it works fine. Anyway thank you for spending time resolving my problem.
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Thanks for the additional details. I see the caption issue on this post:
In the code for the first image, there is no caption present in the HTML, this is what’s there:
<img class="" width="410" height="256" alt="" src="https://i0.wp.com/media.demozoo.org/screens/s/df/0a/325b.31223.png"> Un rubber cube en pleine transe !Compare this to one of your images with a caption:
<figure class="wp-caption aligncenter" style="width: 411px;"> <img width="411" height="257" alt="" src="https://i0.wp.com/media.demozoo.org/screens/s/1d/54/69b6.17992.png"> <figcaption class="wp-caption-text">Franchement, de belles couleurs, un fond, du design, ça vous change la vie !</figcaption> </figure>In order to figure out what’s causing the missing caption – as well as the missing “figure” HTML – could you please:
1) List out, step-by-step, exactly what you are doing when you add an image where the caption doesn’t appear.
2) Let me know if you are in the WP Admin editor – https://democyclopedie.wordpress.com/wp-admin/edit.php?post_type=post – or the new editor at http://wordpress.com/post – when this happens?
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Hello !
1) This is what I do to insert a picture
– copy an image url
– in the WP article page, I click “add media”
– I click the “add from a website” button
– I paste the image url and fill in the caption box
– then click “insert media”
This is the usual process I guess and this is what I have been doing with all my other articles successfully.2) I’m using the “old” editor at https://democyclopedie.wordpress.com/wp-admin/
3) I have just made a short attempt with the new editor at http://wordpress.com/post and I get the very same result :(
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Thanks for the additional details. I’ve been able to replicate the issue – it seems to be specific to adding images from a URL instead of uploading the image to your site. You could continue to use your workaround if you like, or add upload images to your site instead of adding them from a URL.
I’ll pass the bug report along to our developers and we’ll keep you posted in this thread, thanks for the report.
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Thank you for your help and support ! This is really great to be part of such a friendly and cooperative community.
Yup, I will keep on using my workaround, no problem :)
Have a nice day
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You’re very welcome!
One of my colleagues discovered that this bug only happens in the Visual Editor. If you try switching to the Text/HTML editor and then inserting an image via a URL with a caption, it should stick! That could be another workaround.
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Hmm it seems the bug has been fixed. At least I’ve just tried to add a caption as I used to and it works fine. Too bad no one told me about that fix, it would have spared me some extra work :)
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Glad this issue is solved! We do try to inform folks whenever there’s been a fix related to their report, but in this case what you’re seeing is likely due to an unrelated change. There haven’t been any direct code changes related to two bug tickets I put in – one for the WP Admin editor and one for the new editor.
Just let me know if anything starts not working as it should again – thanks!
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Hi Kathryn,
I’m unfortunately back ! Cannot tell why but for some days, the caption box worked again but today I cannot use it anymore :( So that I have no choice but to use my former trick, that is to say first insert the picture, then click it and type in text into the caption box…
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Sorry to hear you’re back to the workaround, I’ve been able to replicate on my end too. I’ve made sure the bug tickets are still open and we’ll keep you posted here.
As an easier workaround, can you try switching over to the Text/HTML editor (click the tab) to insert your media via URL? Only the Visual Editor seems to have the issue.
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