card expired

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  dmpwso · Member · Feb 20, 2021 at 7:32 pm

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  I ant to give you an updated card but don’t want to include the info over the web. I don’t find a contact telephone number for your customer service, so would ou please give me a call at [redacted by mod]. Thanks, David Montgomery

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  justjennifer · Member · Feb 21, 2021 at 5:46 am

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  Hi there, WordPress.com doesn’t have a call center, so I have removed your number from your above post.

  I don’t see any WordPress.com website under this account you are posting with. Staff will advise when they look in on this thread as it has been flagged for their attention. Thanks for your patience.

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  staff-totoro · Staff · Feb 21, 2021 at 9:36 pm

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  Hi @dmpwso

  According to our system you do not have an existing site with us, and I can confirm that we have no credit card on file for this account.

  Is it possible you created your site under a different login?  Is it the case that you are using another provider like GoDaddy, Bluehost, Hostgator, etc. instead? What is the URL of the site you are needing help with?

  Happy to check in our system so we can take a closer look, thanks!