Card Issues

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  cr71319 · Member · Apr 21, 2023 at 4:20 am

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  I am trying to use a card that my bank declined until I ok’d it. I’d like to use that card but your checkout is still saying it’s declined. Can I get someone to help me with that? Thank you.

  WP.com: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  machellie · Staff · Apr 21, 2023 at 2:16 pm

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  Hi there, @cr71319!

  I was able to locate the failed orders you mentioned. We aren’t able to see why the card is not being accepted on our end. To resolve this, you will need to contact your bank or card issuer and ask them why this payment method is being declined.

  Have a wonderful weekend and thanks for reaching out :-)