Card Payment

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  gwdmedialtd · Member · Nov 13, 2018 at 10:13 am

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  unfortunately i cannot find where i can update our card payment?
  we have replaced our card and payments linked to our old card will not be honored.

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  gemmacevans · Member · Nov 13, 2018 at 3:54 pm

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  Hi gwdmedialtd,

  The account you are contacting us from hasn’t created a site on WordPress.com or purchased any upgrades.

  What is the address of the site you need help with? Please don’t share any transaction IDs on these public forums, a site link is the only information I need for now.

  You could also try logging in using the email address your purchase receipt was sent to. Once logged into the correct account, it should be possible to update your card details from the Manage Purchases page.