Carges to be refunded
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I got a receipt and my crad charged for $299/- for the upgrade of this site yespakistan. I never requested for any upgrade, i went on the site and cancelled and asked for refund. I need to know when would my money be refunded?
The blog I need help with is: (visible only to logged in users)
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Do you have another account?
There are time limitations for requesting and receiving refunds.
https://en.support.wordpress.com/refunds/WordPress.com provides a 30-day refund on all upgrades except Domain Registrations, Domain Renewals, and Guided Transfers. The refund period for Domain Registrations and Renewals is 48 hours.
Note: It takes 1 – 2 weeks for the refund to be received.
You have to be logged in as Admin http://en.support.wordpress.com/user-roles/#administrator under the exact same username account that registered the blog to access the blog’s dashboard, cancel any upgrades, claim a refund for any qualified upgrades, and disable auto-renew. Dashboard > Store > My Upgrades. You can also disable auto-renew there. http://en.support.wordpress.com/my-upgrades/#canceling-upgrades
Post that information and then type modlook into the sidebar tags on this thread for a Staff follow-up. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Next subscribe to this thread so you are notified when they respond and be patient while waiting. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.
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The charge was for the renewal of the Business Plan on your site yespakistan.wordpress.com. You bought that upgrade in July 2015.
The refund has already been processed by us. It can take up to 10 business days for the refund to appear in your account, depending how long your bank takes to process it on their end.
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