Cart empties when log in after checkout
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WordPress Environment
WordPress address (URL): https://cacaomae.com
Site address (URL): https://cacaomae.com
WC Version: 7.2.2
REST API Version: ✔ 7.2.2
WC Blocks Version: ✔ 8.9.2
Action Scheduler Version: ✔ 3.4.0
Log Directory Writable: ✔
WP Version: 6.1.1
WP Multisite: –
WP Memory Limit: 768 MB
WP Debug Mode: –
WP Cron: ✔
Language: en_US
External object cache: –Server Environment
Server Info: Apache
PHP Version: 7.4.33
PHP Post Max Size: 512 MB
PHP Time Limit: 30
PHP Max Input Vars: 6200
cURL Version: 7.86.0
OpenSSL/1.1.1sSUHOSIN Installed: –
MySQL Version: 5.5.5-10.3.37-MariaDB-log
Max Upload Size: 512 MB
Default Timezone is UTC: ✔
fsockopen/cURL: ✔
SoapClient: ✔
DOMDocument: ✔
GZip: ✔
Multibyte String: ✔
Remote Post: ✔
Remote Get: ✔Database
WC Database Version: 7.2.2
WC Database Prefix: wp17_
Total Database Size: 13.74MB
Database Data Size: 12.21MB
Database Index Size: 1.53MB
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attachment: 124
custom_css: 1
elementor_library: 1
et_body_layout: 7
et_footer_layout: 10
et_header_layout: 9
et_pb_layout: 35
et_tb_item: 1
et_template: 11
et_theme_builder: 1
mailpoet_page: 1
nav_menu_item: 16
page: 14
post: 20
product: 8
sl-insta-account: 2
sl-insta-feed: 1
sl-insta-media: 1122
sp_wp_carousel: 1
whatsapp-accounts: 1
wp_global_styles: 1
wp_template: 2
wpcode: 6Security
Secure connection (HTTPS): ✔
Hide errors from visitors: ✔Active Plugins (25)
Total Upkeep Premium: by BoldGrid – 1.5.9
Total Upkeep: by BoldGrid – 1.15.4
WooCommerce Catalog Booster & Product Catalog Mode: by impleCode – 1.2.2
Customer Reviews for WooCommerce: by Trustindex.io – 3.2.1
Login/Signup Popup: by XootiX – 2.3
Google Listings and Ads: by WooCommerce – 2.3.5
WPCode Lite: by WPCode – 2.0.5
Jetpack: by Automattic – 11.6
Menu Cart Module Divi: by learnhowwp.com – 1.1
Nav Menu Roles: by Kathy Darling – 2.1.0
Post Types Order: by Nsp Code – 1.9.9.2
Spotlight – Social Media Feeds: by RebelCode – 1.4.1
Supreme Modules Lite – Divi Theme, Extra Theme and Divi Builder: by Supreme Modules – 2.4.2
UpdraftPlus – Backup/Restore: by UpdraftPlus.Com
DavidAnderson – 1.22.24Use Any Font: by Dnesscarkey – 6.2.98
WPC Added To Cart Notification for WooCommerce: by WPClever – 2.2.2
Ajax add to cart for WooCommerce: by QuadLayers – 1.3.8
Force Authentification Before Checkout for WooCommerce: by Luiz Bills – 1.4.3
WooCommerce Payments: by Automattic – 5.2.0
WooCommerce PayPal Payments: by WooCommerce – 2.0.1
WooCommerce Shipping & Tax: by WooCommerce – 2.1.0
WooCommerce: by Automattic – 7.2.2
WP-Optimize – Clean, Compress, Cache: by David Anderson
Ruhani Rabin
Team Updraft – 3.2.10WP Chat App: by NinjaTeam – 3.2.1
WPC AJAX Add to Cart for WooCommerce: by WPClever – 1.5.5Inactive Plugins (1)
WooCommerce PayPal Checkout Gateway: by WooCommerce – 2.1.3
Dropin Plugins (1)
advanced-cache.php: advanced-cache.php
Settings
API Enabled: –
Force SSL: –
Currency: USD ($)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
subscription (subscription)
variable (variable)
variable subscription (variable-subscription)Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)Connected to WooCommerce.com: –
Enforce Approved Product Download Directories: ✔
Order datastore: WC_Order_Data_Store_CPTWC Pages
Shop base: #247 – /cacao-mae-products/
Cart: #1990 – /cart/
Checkout: #1996 – /checkout/
My account: #1997 – /my-account/
Terms and conditions: ❌ Page not setTheme
Name: Divi
Version: 4.19.4
Author URL: http://www.elegantthemes.com
Child Theme: ❌ – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
WooCommerce Support: ✔Templates
Overrides: –
Subscriptions
WCS_DEBUG: ✔ No
Subscriptions Mode: ✔ Live
Subscriptions Live URL: https://cacaomae.com
Subscription Statuses: –
WooCommerce Account Connected: ❌ NoStore Setup
Country / State: United States (US) — Florida
Payment Gateway Support
PayPal: refunds
products
subscriptions
subscription_cancellation
subscription_suspension
subscription_reactivation
subscription_amount_changes
subscription_date_changes
subscription_payment_method_change
subscription_payment_method_change_customer
subscription_payment_method_change_admin
multiple_subscriptionsStandard Card Button: refunds
products
subscriptions
subscription_cancellation
subscription_suspension
subscription_reactivation
subscription_amount_changes
subscription_date_changes
subscription_payment_method_change
subscription_payment_method_change_customer
subscription_payment_method_change_admin
multiple_subscriptionsWooCommerce PayPal Payments
Onboarded: ✔
Shop country code: US
WooCommerce currency supported: ✔
Advanced Card Processing available in country: ✔
Pay Later messaging available in country: ✔
Webhook status: ✔
Vault enabled: ✔
Logging enabled: –
Reference Transactions: –
Used PayPal Checkout plugin: ✔
Tracking enabled: ✔Admin
Enabled Features: activity-panels
analytics
coupons
customer-effort-score-tracks
experimental-products-task
experimental-import-products-task
experimental-fashion-sample-products
shipping-smart-defaults
shipping-setting-tour
homescreen
marketing
multichannel-marketing
mobile-app-banner
navigation
onboarding
onboarding-tasks
remote-inbox-notifications
remote-free-extensions
payment-gateway-suggestions
shipping-label-banner
subscriptions
store-alerts
transient-notices
woo-mobile-welcome
wc-pay-promotion
wc-pay-welcome-pageDisabled Features: minified-js
new-product-management-experience
settingsDaily Cron: ✔ Next scheduled: 2022-12-29 16:22:32 +00:00
Options: ✔
Notes: 71
Onboarding: completedWooCommerce Payments
Version: 5.2.0
Connected to WPCOM: Yes
Blog ID: 209012577
Account ID: acct_1LuKMsFtBUxLAYuPAction Scheduler
Canceled: 1
Oldest: 2022-12-09 16:11:06 +0000
Newest: 2022-12-09 16:11:06 +0000Complete: 253
Oldest: 2022-11-27 19:39:15 +0000
Newest: 2022-12-28 18:30:10 +0000Failed: 5
Oldest: 2022-11-17 17:33:58 +0000
Newest: 2022-12-09 16:20:37 +0000Pending: 2
Oldest: 2022-12-28 19:56:49 +0000
Newest: 2022-12-28 23:04:21 +0000Status report information
Generated at: 2022-12-28 18:50:52 +00:00
`The blog I need help with is: (visible only to logged in users)
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Hey there,
It looks like you need help with WooCommerce, whereby this request can be sent via: https://woocommerce.com/my-account/create-a-ticket/
We are unable to help with this issue via the WordPress.com forums.
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