CATASTROPHE Our website is inaccessible after installing latest version of WP

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  doctorjaan · Member · Sep 17, 2011 at 3:58 pm

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  Because I cannot access it – cannot login, I am using my personal login.

  It is about the website http://tmdoctors.info/

  It became totally inaccessible immediately after I updated with the new WP version although the update message was “successfully updated”.
  Log in does not work and no pages are visible any more on the internet.

  This website is located at our own server. I just checked and found that it is possible to the files of the website under “WordPress” directory.

  Questions:

  1. How to access the website? Can it be done by altering some of the files in the WP directory?
  2. Is it possible to “rollback” somehow to the former version as there seems to be some fundamental bug in the new one?

  Jaan

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  auxclass · Member · Sep 17, 2011 at 4:02 pm

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  1) you can access the web site not through the dashboard
  2) usually

  HOWEVER:

  The site you are asking about does not seem to be hosted on WordPress.COM so you need to make friends over at WordPress.ORG the keepers of the software you are using.

  https://en.forums.wordpress.com/topic/7-things-to-know-before-posting-in-wordpresscom-forums?replies=1

  This site is for support of sites hosted on WordPress.COM. You should address your questions to WordPress.ORG the keepers of the software you are using: http://wordpress.org/support/

  For more on the difference: http://support.wordpress.com/com-vs-org/