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  chocolatekurves · Member · Nov 25, 2022 at 9:09 pm

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  My website visitors cannot click to view my categories on my mobile site, but when they click on the categories on the desktop version the categories can be clicked to show my products within the category.

  WP.com: Unknown
  Jetpack: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  staff-zinnia · Staff · Nov 28, 2022 at 4:39 pm

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  Howdy –

  Taking a quick look at chocolatekurves.com I can see it’s set up on a stand alone WordPress installation and it’s hosted through a2 hosting. That’s different from using our managed hosting environment from WordPress.com. Because the site is not on our servers I don’t have any access to it for providing additional help.
  
  The next best steps are to:
  – reach out to your hosting provider
  – talk to the theme developer
  – consult the volunteer network on https://wordpress.org/support/forums/