category section wont scroll down full list

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  sistersnotes · Member · Feb 3, 2014 at 8:37 pm

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  category wont scroll down the list, only part of it when searching for a post or trying to add a new category.

  The blog I need help with is: (visible only to logged in users)

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  thistimethisspace · Member · Feb 3, 2014 at 9:06 pm

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  I don’t have that issue using Firefox 26.1.

  Please work through what follows and report back.

  1. If you are not running one of the browsers and versions listed at http://browsehappy.com/ please try upgrading or switching first.

  2. If you are using an IE browser in compatibility mode please disable that mode. http://www.sevenforums.com/tutorials/1196-internet-explorer-compatibility-view-turn-off.html

  3. If you are running one of the browsers and versions listed at http://browsehappy.com/

  (a) Try clearing your browser’s cache http://www.google.com/support/accounts/bin/answer.py?hl=en&answer=32050

  If applicable see here for instructions on how to clear the cache for Chrome and Safari on the iPad:
  http://browsers.about.com/od/howtousemobilebrowser1/ss/safari-ipad-clear-cache.htm
  http://browsers.about.com/od/howtousemobilebrowser1/ss/How-To-Clear-Browsing-Data-In-Chrome-For-Ipad_6.htm

  (b) Make sure that you have both third-party cookies enabled and JavaScript enabled
  http://en.support.wordpress.com/third-party-cookies/
  http://www.google.com/adsense/support/bin/answer.py?answer=12654

  (c) Disable all browser extensions or add-ons temporarily.

  (d) Try enabling HTTPS: http://en.support.wordpress.com/https/

  Add both *.wordpress.com and *.wp.com to your list of trusted sites under the Security tab. Make sure to uncheck the box for “Require server verification (https:) for all sites in this zone.” http://en.support.wordpress.com/https/#frequently-asked-questions

  4. Try using another browser.

  5. If you are not successful let us know:
  (a) Exactly what kind of device you are using to connect to the internet and to WordPress.com.
  (b) Exactly which browser (and version of it) you’re using by checking here if necessary http://www.whatbrowser.org/
  (c) And what any error reports you receive state.

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  sistersnotes · Member · Feb 7, 2014 at 6:39 pm

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  Hi, thanks for the advice. As I am really stupid when it comes to computers I had to wait until I could ask someone who knew what you were saying was available!!! The good news is that it seems to have done the trick and things are working again. Thanks very much.

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  timethief · Member · Feb 7, 2014 at 6:42 pm

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  Hooray! I’m so glad to hear that. Best wishes with your blog.

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  sistersnotes · Member · Feb 7, 2014 at 6:44 pm

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  Thanks again for your help and sorry it took me so long to let you know!