CC

• 

  billd2017 · Member · Feb 27, 2024 at 9:29 pm

  • Copy link
  • Add topic to favorites

  How did you charge my CC when it has expired over a year ago?
  Please issue a refund
  thankyou

  WP.com: Yes
  Jetpack: No
  Correct account: Yes

  The blog I need help with is: (visible only to moderators and staff)

• 

  staff-doublebassd · Staff · Feb 27, 2024 at 11:27 pm

  • Copy link

  Hi there,

  The WooCommerce Team will be best suited to assist you with the refund. Since you have have a paid WooCommerce extension on a self-hosted site, you can open a ticket while logged into your account at:

  https://woocommerce.com/my-account/create-a-ticket/

  These forums provide support for WordPress.com hosted websites. If you want to know the difference between the two, you can find more information in this document:

  WordPress.com vs. WordPress.org

  Thanks!