Cedar Creek Public Hall

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  lcole4689 · Member · Jun 22, 2021 at 1:43 am

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  Hi!
  I am on a committee that has recently taken over the running of cedar Creek Public Hall. A long time ago, some one created the website, and we are now trying to update it. My problem is, each time I try to login to WordPress I or my password are not recognised, so I can’t move forward. I also suspect the website is a bit of a mess. Firstly, can you help with my login please?

  The site I need help with is http://www.cedarcreekpublichall.org.au/. It is not hosted by WordPress.com or connected with Jetpack. This site is not linked to my WordPress.com account.

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  csabarakasz · Staff · Jun 22, 2021 at 2:24 am

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  Hi there,

  I’m sorry to hear that you are having trouble logging into this website.

  I noticed that your site is not hosted with WordPress.com. It is a site using the open-source WordPress software (from WordPress.org) and hosted with https://synergywholesale.com/.

  Because WordPress.com and WordPress.org are two entirely separate entities, we cannot access files or data for sites that are hosted elsewhere. Also this forum is equipped to support sites hosted by WordPress.com.

  You can find more information here about the differences between WordPress.org software and WordPress.com: https://wordpress.com/support/com-vs-org/

  https://wordpress.org/support/ is a great resource for sites using the open source WordPress.org software, and you can find their forum at: https://wordpress.org/support/forums/

  They do have some options for you for resetting your password at https://wordpress.org/support/article/resetting-your-password/

  Your hosting provider’s support team may also be able to assist.

  I hope this helps to point you to the right direction.