Certains Plugin ne fonctionnent pas

  • Unknown's avatar
    rovarrs · Member ·

    Bonjour !

    J’ai voulu installer les plugins Hub Spot et Live Chat, mais malheureusement impossible de les utiliser/configurer et pour cause lorsque je me rends sur la page du plugin j’ai une fenêtre blanche.
    Une petite icône rouge avec un point d’exclamation se trouve à côté de la fenêtre dans le menu de gauche également.

    Merci beaucoup si vous passez par là avec un début d’aide !

    The blog I need help with is: (visible only to logged in users)

  • staff-blorbo · Staff ·

    Hello, I’m sorry to hear that you have trouble with your website. However, your site is not hosted with WordPress.com. It is a site using the open-source WordPress software (from WordPress.org) but hosted elsewhere.

    Because WordPress.com and WordPress.org are two separate entities, we cannot access files or data for sites hosted elsewhere, so WordPress.com staff can only assist with sites hosted on our servers. You can find more information here about the differences between WordPress.org software and WordPress.com: https://wordpress.com/support/com-vs-org/

    https://wordpress.org/support/ is an excellent resource for sites using the open-source WordPress.org software, and you can find support for that at: https://wordpress.org/support/forums/

    Your hosting provider’s support team may also be able to assist.

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