Certificate Invalid Error message on iPad App

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  nboufawaz · Member · Mar 24, 2014 at 11:06 pm

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  Hi there!

  When I try to view site from the WordPress iPad App I get an error message saying: “The certificate is invalid you might be connecting to a server that is pretending to be harmonyalacarte.com…” What does this mean and why is it happening? It has been working fine up until this evening and then out of nowhere this started happening. Is there a way to fix this?

  Thanks in advance.

  The blog I need help with is: (visible only to logged in users)

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  gracejiyoung · Member · Mar 26, 2014 at 6:00 pm

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  Hi there,

  This can happen when you try to view your domain over an HTTPS connection. You can read more about this here:

  http://en.support.wordpress.com/https/

  The browser is looking for a security certificate from harmonyalacarte.com, but it is finding one from harmonyalacarte.wordpress.com. The mismatch causes a red flag. This can usually be resolved by viewing your site over an HTTP connection or adding an exception for harmonyalacarte.com.

  Feel free to reach out if you have any questions!

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  nboufawaz · Member · Apr 6, 2014 at 9:35 am

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  Hi,

  Thanks for your response, however it doesn’t apply to my situation.

  I’m not trying to view my site over https, I’m trying to view it through the ipad app. It’s still not working and as of yesterday I can’t preview posts on the ipad either. I haven’t changed any settings and everything works just fine on the MacBook in a regular browser. The problem is occurring on the ipad app only and to clarify I haven’t made any changes to the settings, it just started happening out of the blue.

  I’ve tried reinstalling the app, logging out and logging back in and nothing works.

  It’s extremely frustrating and makes it difficult to work on and update the blog through the app. I looked in the support forum and it seems many people are having the same issue, but no one seems to have a solution. Is this going to be fixed anytime soon!

  Many thanks for your attention to this.

  Nissrine

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  gracejiyoung · Member · Apr 7, 2014 at 4:40 pm

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  Ah thanks for the clarification. We are having our developers looking into the issue.

  I will keep you updated once I hear back.

  Thank you!

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  gracejiyoung · Member · Apr 15, 2014 at 10:27 pm

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  Hi there,

  Our developers have informed us that it has been fixed!

  Thank you for your patience!