Certificate Issue?

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  kteall0611 · Member · May 14, 2019 at 9:31 am

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  Good Morning,
  I have had a few people try to access by blog but they are getting an error message stating ‘your connection is not private’. Having tried it myself, typing in the address I have got the message ‘this site is not secure’.
  However when I access my site through the wordpress site, it seems to be okay.

  Please can you advise?
  Thanks
  Kirsty (www.lovepopcorn.home.blog)

  The blog I need help with is: (visible only to logged in users)

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  manisharaut2019 · Member · May 14, 2019 at 10:18 am

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  Hi there,

  I am tagging modlook to this thread, for staff intervention to assist you. Please be patient till staff enable help.

  Thanks.

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  kokkieh · Staff · May 14, 2019 at 10:40 am

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  Hi Kirsty,

  What exactly are you typing in your browser? I see no warnings if I open the URL for your site, https://lovepopcorn.home.blog/, and it loads properly over https.

  If you’re trying to visit https://www.lovepopcorn.home.blog/, however, you will see a warning. That is expected and has to do with how we handle www redirects on WordPress.com. Leave off the “www” or leave off the “https://”, and your site should load without any warnings.

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  kteall0611 · Member · May 14, 2019 at 12:25 pm

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  I didn’t think I was typing it wrong but it might explain why it’s only a few people have had issues. Thank you